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Privacy Policy

Last updated: August 1, 2025

1. Introduction

LendEval ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our educational loan readiness platform.

2. Information We Collect

Information you provide:

  • Account registration: email address and password
  • Evaluation form inputs: financial figures, property details, business information (stored only if you submit a full application)
  • Uploaded documents: files you voluntarily attach to your application
  • Communications: messages submitted via the contact form

Information collected automatically:

  • Log data: IP address, browser type, pages visited, timestamps
  • Cookies: session management and analytics (see our Cookie Policy)
  • Usage analytics: feature usage patterns in aggregate, anonymized form

3. How We Use Your Information

  • To provide and improve the evaluation and application platform
  • To authenticate your account and secure your data
  • To respond to support requests and communications
  • To process and facilitate loan applications you choose to submit
  • To comply with legal obligations
  • To send transactional communications (not marketing emails without consent)

4. No Credit Bureau Access

We do not access, query, purchase, or receive any data from Equifax, Experian, TransUnion, or any other consumer reporting agency. No credit inquiry of any kind is made through this Platform.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Supabase (database/auth hosting), cloud infrastructure providers — bound by data processing agreements
  • Lenders: Only the application data you explicitly authorize us to forward as part of your loan application
  • Legal authorities: When required by law, court order, or to protect rights and safety

6. Data Retention

We retain account and application data for as long as your account is active or as needed to provide services. Pre-assessment session data that is not submitted as a full application is not persisted. You may request deletion of your data at any time via our contact page.

7. Security

We use industry-standard encryption (TLS 1.3 in transit, AES-256 at rest), row-level security policies, and access controls to protect your data. However, no system is 100% secure and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, visit our Contact page or see our GDPR page.

9. Cookies

We use cookies for session management and analytics. See our Cookie Policy for full details and preference controls.

10. Children's Privacy

LendEval is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on the Platform.